Delivery

We are committed to treating your requests with the utmost care. If, despite this great care, you receive products that you did not order or that you do not want, you have a legal period of 14 days from the date of receipt of your package to return the items in question, in accordance with French law. Only unopened and unused products will be accepted in return. If we send you by mystake the wrong products, we will bear the return shipping costs. On the other hand, if you change your mind, the cost of returning the package is in your charge.

In case of return, you have to inform our customer service which will tell you the procedure to follow: - by phone, calling the +33 (0)4 66 21 56 90, from monday to friday (9.30 am to 12.30 am and 13.30 pm to 17.30pm)
- by email at contact@carrementbelle.com

Thank you to prepare information below:
- Name and email address used to place the order
- Reference and date of the order

Return address:
CARREMENT BELLE
Service des Retours
168 allée de l’Amérique Latine - 30000 Nîmes - FRANCE

Documents to include in your return parcel:
- The invoice of the order or: name of the buyer, email address used to place the order, reference and date of the order
- The product(s) concerned in their original packaging, unopened or damaged