DELIVERY

 

The table below explains the modes, prices and delivery delays according to your country and your order amount (excluding shipping costs).

1. Delivery prices and delays:

Country

Shipping cost

Receipt of the order

Order preparation time

Shipping time

Total delivery time

Order < 120€

Order > 120€

Albania

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Armenia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Australia

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Austria

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Azerbaijan

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Bahrain

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Belgium

11 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Bosnia-Herzegovina

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Brazil

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Bulgaria

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Canada

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

China

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Colombia

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Croatia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Cyprus

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Czech Republic

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Denmark

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

England

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Estonia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Finland

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

France

6 €

free delivery
(from 60€)

Before 1 pm
After 1 pm

Same day
1 day worked

2 to 3 working days

2 to 4 working days

Germany

11 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Greece

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Guadeloupe

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Guyane (French)

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Hong Kong

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Hungary

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Iceland

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Iles Wallis et Futuna

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

India

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Ireland

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Israel

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Italy

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Japon

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Kuwait

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Latvia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Lithuania

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Luxembourg

11 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Macedonia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Malta

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Martinique

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Mauritania

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Mayotte

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Miquelon

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Moldavie

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Montenegro

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Morocco

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Netherlands

11 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Northern Ireland

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Norway

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Nouvelle Calédonie

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Poland

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Polynésie Française

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Portugal

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Qatar

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Réunion

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Roumania

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Russia

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 11 working days

5 to 12 working days

Saint Barthélémy

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Saint Martin

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Saint Pierre

20 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Saudi Arabia

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Scotland

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Serbia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Singapore

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Slovakia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Slovenia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

South Africa

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

South Korea

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Spain

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Sweden

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Switzerland

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Taïwan

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Terres Australes et Antarctiques Françaises

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

Thailand

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Tunisia

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Turkey

15 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

United Arab Emirates

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

5 to 7 working days

5 to 8 working days

United States

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Vietnam

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Wales

14 €

free delivery

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

Yemen

30 €

30 €

Before 1 pm
After 1 pm

Same day
1 day worked

3 to 8 working days

3 to 9 working days

 

2. Receipt of your package

When you receive your package, and before signing the delivery coupon, it is essential to check that your parcel has not been damaged or opened during the transport. If the parcel reaches the Buyer damaged or open, the Buyer must refuse to accept delivery by the deliveryman, pointing out the damage noted and filing a claim with him for the anomaly. All parcel deliveries accepted by the Buyer shall be deemed free of defects imputable to delivery.


3. Return process

We will treat your requests with the greatest attention. If despite this you receive non ordered products, or products that you do not want anymore, the french law allows you to return those items within a legal delay of 14 days, from the reception of your parcel. We will only accept returns of unopened and unused products. The shipping costs of return are in your charge.

In case of return, you have to inform our customer service which will tell you the procedure to follow:
   - by phone, calling the +33 (0)4 66 21 56 90, from monday to friday (10am to 12pm and 14pm to 17pm)
   - by email at contact@carrementbelle.com

Thank you to prepare information below:
   - Name and email address used to pass the order
   - Reference and date of the order

Return address:
CARREMENT BELLE PARFUMS
Service des Retours
168 allée de l’Amérique Latine - 30000 Nîmes

Documents to include in your return parcel:
   - The invoice of the order, or if missing: name of the buyer, email address used to place the order, reference and date of the order
   - The product(s) concerned in their original packaging, unopened or damaged

This website uses cookies Accept